Customer care

Fast and efficient solutions for every request for technical assistance

The reliability of solutions by Panotec is an absolute value and an important feature of our products on the long term. Our service network gives quick and efficient support providing our customers with both detailed information and solutions to all kinds of issues they may have. Our machines are solidly built and we were therefore able to reduce service requests to a minimum. Moreover, we are managing 99% of service requests via remote support service. Our customer can access this service and open a service ticket by mail or phone via a special software. In addition to our standard remote service we also offer special remote support in order to support new customers during the first days after installation.

Monday - Friday 8.30 am to 6 pm
T +39.0422.1836567

Contact us

Submit a ticket

By clicking the link below you will be directed to the customer service's area. You must be in possession of your login credentials or request them filling the form below.

Open ticket Request credentials